Bulk SMS Services refer to the ability to send large volumes of text messages to a group of recipients at once. This can be useful for businesses looking to send marketing messages, alerts, or notifications to their customers.
Cloud contact center services refer to a type of call center software that is hosted on remote servers, rather than on-premises. This allows businesses to access the software and manage their call center operations from anywhere with an internet connection. Cloud contact center services typically include features such as call routing, call recording, and analytics, and can integrate with other business systems such as CRM.
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Read More: Bulk SMS and Cloud Contact Center Services
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