I had a great experience at the British Airways New York office. The staff was welcoming and very professional, quickly helping me with a booking issue I had. They patiently answered all my questions and made sure I understood my options. The office itself was clean and comfortable, making it a pleasant place to resolve any travel concerns. The team went out of their way to ensure my needs were met, and I left feeling reassured and well taken care of. Overall, I had a smooth and positive experience, and I would definitely recommend their services.