Today’s telecom company operation differs significantly from twenty or thirty years ago. Telecoms have no choice but to rely heavily on contemporary OSS BSS telecom systems to maintain their business competitiveness and customer satisfaction due to the complexity of telecom networks. Transformations of OSS and BSS are frequently overlooked and not carried out at the same time as network transformation. Telecom operators have difficulties and ineffective commercialization of new network capabilities when they are absent.
This mismatch is because network departments frequently have more extensive visibility than OSS and BSS departments inside telecom businesses. Network departments typically move more swiftly than OSS and BSS departments, often totally distinct from one another. This is the issue’s root, and telecommunications should consider network transformation alongside OSS and BSS technologies.
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