The cloud kitchen market, also known as a ghost, dark, or virtual kitchen, provides exclusive delivery and take-out only cooking facilities for restaurants or chefs for online food delivery orders. Cloud kitchens allow restaurants to operate without the high costs and risks associated with opening a physical storefront. Owners pay a monthly fee to use fully equipped commercial kitchen facilities to prepare food for delivery. This model enables brands to reach newer customers and maximize profit margins by eliminating costs related to dining area upkeep and wait staff.
The global cloud kitchen market is estimated to be valued at US$ 100.46 Bn in 2023 and is expected to exhibit a CAGR of 12% over the forecast period 2023 to 2030, as highlighted in a new report published by Coherent Market Insights.
Market Dynamics:
The increasing adoption of online food delivery services has been a key driver of growth for cloud kitchens. As more consumers opt to order food for delivery instead of dining out, restaurants are leveraging these facilities to expand their delivery zones and operate multiple delivery-only brands from the same kitchen. According to analytics firm Second Measure, the number of daily delivery orders in the US from companies like DoorDash, Uber Eats, and Grubhub grew 50% year over year between February and May 2020 as the pandemic accelerated the shift towards online food ordering. This increased demand has spurred greater investment in cloud kitchen infrastructure by operators looking to gain market share. However, regulations surrounding licensing and operational standards for these facilities vary widely and uncertainty around future regulations could impact growth.
SWOT Analysis
- Strength: Cloud kitchens have lower operational costs compared to traditional restaurants as they don't have to pay for rents in high street locations or dining area maintenance. They can focus solely on food preparation and delivery/take-out operations. Being an online business model, cloud kitchens have wider reach and can leverage digital platforms to drive higher volume of orders.
- Weakness: As cloud kitchens don't have physical restaurants, dine-in experiences are missing which some customers still prefer. Building brand awareness is challenging without a physical storefront. Dependency on third-party delivery platforms can impact profits if commission rates are increased.
- Opportunity: With rising popularity of delivery-only food orders and growing number of nuclear families, the demand for convenient take-out options is increasing. Cloud kitchens can partner with multiple restaurant brands and offer a wider variety of cuisines through their centralized facilities. The untapped rural markets also present opportunities for future expansion.
- Threats: Traditional restaurants are also adopting cloud kitchen models which increases competition. Regulations around food safety, waste disposal and operating licenses present compliance challenges. Dependence on delivery person availability during peak hours can impact customer experience.
Key Takeaways
The global cloud kitchen market is expected to witness high growth driven by increasing preference for contactless food delivery amid the COVID-19 pandemic. The Asia Pacific region currently dominates the market owing to strong demand from densely populated countries like India and China. With rising disposable incomes, online food ordering behavior is gaining traction especially among the young working professionals in tier 1 and tier 2 cities.
Regional analysis:
The Asia Pacific region is forecast to maintain its dominance in the global cloud kitchen market during the forecast period. Countries like India and China have a large young population actively adopting online food delivery services. Cities like Delhi, Mumbai, Bengaluru, Beijing and Shanghai are saturated with cloud kitchen facilities to cater to the high volumes. Southeast Asian countries are also emerging as attractive markets with growing internet penetration and increasing number of working women preferring online food ordering.
Key players:
Key players operating in the cloud kitchen market are Dahmakan, DoorDash, Ghost Kitchen Orlando, Keatz, Kitchen United, Kitopi Catering Services LLC, Rebel Foods, Starbucks Corporation, Swiggy, and Zuul. Rebel Foods, Swiggy and DoorDash have established strong presence across various Indian cities while Starbucks, Kitchen United and Kitopi dominate certain regional markets in North America and Europe.