Over the last decade, outsourcing back office has evolved into a smart business strategy that is now a differentiator for most firms, particularly for redundancy measures following the Covid-19 epidemic. A BPO company covers a wide range of day-to-day business activities, and the tasks of different divisions may overlap at times. Both the Front and Back Office divisions have a set of functions that when combined form a well-oiled machine; neither can work without the other. Although the distinctions between the two have historically been delineated, technological disruption and business trends are pushing some roles to blend for better results.
Read more: outsourcing back office
