IIoT – the use of interconnected sensors, instruments, and other devices to facilitate productivity and efficiency improvements through data collection, exchange, and analysis – can offer industry players benefits, including increases in reliability, efficiency, and performance, as well as better insight into customer behavior, and improvements in staff safety.
But what does IIoT mean for the communication service providers (CSPs) who enable that interconnectedness?
Implemented correctly, IIoT can secure customer loyalty, attract new customers, and open new revenue streams. While delivering IIoT services can be complex, it offers a substantial monetization opportunity.
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