Here's a general overview of Swoop Cancellation Policy:
24-Hour Cancellation Window: Swoop typically offers a 24-hour grace period after booking during which passengers can cancel their reservations and receive a full refund. This applies to bookings made at least seven days before the flight's departure.
Standard Fare: If you have a Standard Fare, which is the most basic and budget-friendly option, cancellations may not be refundable. However, you might receive a credit with Swoop for future travel, minus any applicable fees.
Flexible Fare: Passengers with a Flexible Fare may enjoy more flexibility. They can usually cancel their flights up to two hours before departure and receive a refund to their original form of payment, minus any applicable fees.
Cancellation Fees: If you cancel your flight outside the 24-hour window or with a fare that is not fully refundable, you may incur cancellation fees. The fees can vary based on factors like the route and how close to the departure date you cancel.
Managing Bookings: To cancel a booking or make changes, passengers can log in to their Swoop account online or contact Swoop's customer service. Keep in mind that fees and refund eligibility depend on the fare type and the timing of your cancellation.
Swoop's cancellation policy is subject to change, and the specific terms and conditions can be found on their official website or by contacting their customer support. It's essential to review the policy when booking your flight and before making any changes or cancellations to understand the associated fees and refund options.
