Electronic databases helped somewhat, but they didn’t provide VARs and system integrators with the complete functionality they needed. Yes, firms could record current workflows, but the technology was somewhat limited. There was no way to track workers or manage technicians in the field directly - companies had to rely on non-integrated, traditional means of communication, like phone and email.
Field Engineer helps VARs and system integrators that want to hire on-demand technicians get around this problem. The app integrates all of the functions that businesses need to manage remote, freelance employees without the usual fuss. There’s no waiting around to check whether messages have been received: all communications go through the app to the relevant technician who can then take immediate action, no matter where he or she might be.
More info: API Attacks
