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Consumer complaints are a vital part of maintaining transparency and trust in any business. They highlight gaps in service quality, product performance, or customer support, enabling companies to improve. For consumers, lodging a complaint is the first step toward resolving grievances, ensuring their rights are protected. With the rise of online platforms, addressing consumer complaints has become more accessible, empowering individuals to seek timely resolutions. This article explores the common causes of complaints, effective ways to file them, and the legal frameworks in India that safeguard consumer interests, ensuring a fair and just marketplace for all.
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