The employees of United Airlines SFO Terminal and the International Terminal are committed to giving customers prompt, courteous service. The employees are taught to make the airport experience as seamless as possible, from helping with check-in to aiding passengers with the security and baggage procedures. While customer service professionals assist with flight inquiries and any other needs, friendly gate agents assist with boarding. The staff's civility and professionalism make passengers feel more at ease and guarantee a good start to their trip.