First Response is not a franchise; we go to the sources that provide the best products available at the best prices. We have a large amount of suppliers that can get your company the best prices on first aid and safety products. We have a great routing system for our service people that contain our costs so we do not charge you for a service call. We also provide the first aid kit cleaning supplies at no cost. All of our products are complete items, meaning we do not sell partial refills on a box of bandages. https://bandageguy.com/first-response/